Getting patients to better doctors, faster with generative AI
Case study: managing risk for Embold Health's EVA product.
The basics of healthcare can often be a nightmare:
Finding the right doctor
Setting up and appointment
Getting simple questions answered
While these things might seem like an inconvenience, on the grand scale they cost a lot of money, and unfortunately, lives.
That’s why the Embold Virtual Assistant (EVA) is such a breakthrough.
A generative AI-powered chatbot with access to up-to-date doctor listings and performance ratings, it’s literally a lifesaver.
StackAware was honored to conduct a pre-deployment AI risk assessment and penetration test for EVA on behalf of our client Embold Health.
Following up on our previous discussion, I sat down again with Steve Dufour (Chief Security and Privacy Officer) and Mark Blackham (Vice President of Engineering) to discuss the product’s development and rollout.
We chatted about:
EVA’s performance metrics
Cybersecurity, compliance, and privacy issues
The future of AI governance and product development in healthcare
Bonus: Steve and I also presented on this work at HITRUST’s Collaborate Conference. Here is our deck.