Securing AI-powered behavioral health documentation at Eleos

StackAware helping another company over the ISO 42001 hurdle.

I’ve talked a lot about the benefits of AI in healthcare. The potential uses are nearly limitless.

That’s why I’m so excited to announce we’ve partnered with Eleos to get them ready for ISO 42001 certification!

Eleos is the leading AI platform for behavioral health. Their specialized AI technology empowers behavioral health providers to:

• Spend 70% less time on note-taking

• Achieve 3–4x better client symptom improvement and 2x higher client engagement

• Complete 90% of notes within 24 hours, crushing documentation backlogs

The company already has an impressive array of certifications, including:

• HITRUST CSF

• ISO 27001

• SOC 2

To further build customer trust and confidence in their AI governance and security program, Eleos is now preparing for an ISO 42001 audit with StackAware’s help.

“We have proven that secure and responsible AI can improve patient outcomes and provider efficiency in healthcare, and we understand both the risks and rewards better than anyone,” said Raz Karmi, Chief Information Security Officer at Eleos. “Protecting the confidentiality, integrity, and availability of customer data is my #1 priority. To make sure we honor that promise, we have asked StackAware to help build our AI management system and prepare it for external certification under ISO 42001. Walter and his team are the absolute leaders in AI governance, and we look forward to embarking on this journey together.”

So if you are a security or compliance leader at an AI-powered healthcare company looking to get ISO 42001 certified: